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How Live Casino Studios Are Audited

The live casino setup is four cameras, a dealer, RNG-certified hardware, and an audit trail. Here is how regulators verify that the dealer is not dealing from their sleeve.

By Chad Morrison4 min read

Studio camera configuration and dealer verification in live gaming audits
Jump to a section
  1. 01The Physical Setup
  2. 02The Camera Coverage
  3. 03The RNG Certification
  4. 04The Audit Process
  5. 05The Risk Areas
  6. 06The Verification Chain
  7. 07The Bottom Line

Evolution Games operates roughly 160 live casino studios worldwide. Playtech operates maybe 80. These are not video games. They are rooms with real tables, real dealers, real equipment. The regulatory question: how do you verify that a real room with real people is not rigged.

The answer is both technical and human.

The Physical Setup

A live roulette studio. The wheel is certified by a third party every 90 days. The ball is weighed and measured. The speed of the spin, the friction, the axis: all calibrated to produce fair results. If the wheel is not level to within 0.1 degrees, it gets replaced.

The cards for blackjack and baccarat come from a single supplier. USPC or Copag. They are ordered directly from the factory, never handled by the casino, and they come with a chain of custody document.

The ball for roulette is similarly sourced. A new ball gets installed every few weeks. The wheel gets spun at least 10 times per day just to ensure it has not developed friction or bias.

All of this sounds paranoid. It is also why the game is fair. The wheel is not a tool. It is a regulated device.

The Camera Coverage

Four fixed cameras. One on the wheel or the table from above. One on the dealer's face. One on the betting area. One on the chip stack. Every shot is time-stamped and recorded.

The recorded footage is kept for 90 days. Players can request their hand history with video. Regulators can request any footage from any session within the 90-day window.

If a player claims a dealer took an extra card, the MGA or UKGC can pull the footage and verify. If a roulette player claims the wheel was not spun properly, the overhead shot shows the spin.

Evolution claims about 150 petabytes of storage for video. The storage is distributed across multiple jurisdictions to ensure regulatory compliance.

The RNG Certification

For games like blackjack and baccarat, the shoe is still dealing from physical cards, but the shuffle is sometimes done by an automated machine. The machine has an RNG approved by the testing lab.

For roulette, the wheel is physical. There is no RNG. The fairness comes from the physics of the system.

But for crash games and other digital live games, the RNG has to be certified. That means:

  • The lab runs the RNG for one billion iterations
  • They check the distribution for uniformity
  • They test for pattern detection
  • They verify the code audit trail

If the RNG fails any of these tests, the operator cannot launch the game.

The Audit Process

The MGA and UKGC each do quarterly audits. They send inspectors to the studio. They watch a live session. They verify the equipment is in place. They check the camera coverage. They review the recorded sessions from the prior month.

Playtech and Evolution are audited roughly four times per year by each regulator that licenses them. Smaller studios get audited less frequently.

The audit includes: are the dealers following procedure. Are they calling the correct bet status. Are they handling cards cleanly. Are they not communicating with players in ways that would constitute collusion.

The Risk Areas

The main risk in a live casino is dealer-player collusion. A dealer and a high roller work together. The dealer signals the table position. The player bets accordingly.

This is harder to detect than it sounds. A dealer brushing their face is just a face brush. Unless there is a pattern across sessions with the same player, nobody flags it.

Evolution handles this by rotating dealers. A dealer works a given table for one week, then gets moved. This reduces the opportunity for a player to build a rapport with a specific dealer.

Another risk: the automated shuffle machine malfunctioning. If the machine has a bias toward certain cards, certain positions become favored. The audit process includes testing the shuffle distribution.

The Verification Chain

A player in New Jersey can play on Evolution's studio in Riga, Latvia. The studio is licensed by the Latvian gaming authority. But the game is regulated by the NJOGC because the player is in New Jersey.

The NJOGC does not physically inspect Evolution's studio. Instead, they rely on:

  • Evolution's attestation that they follow their procedures
  • Third-party audits by Gaming Labs International or eCOGRA
  • The documented chain of custody for all equipment
  • The recorded video for every session

If a problem arises, the NJOGC can subpoena the video, the equipment certification, and the audit trails.

This is why jurisdiction matters. A Curaçao eGaming-licensed studio has less regulatory oversight than an Evolution studio in Riga serving EEA players. The Curaçao license is legally valid, but the audit process is lighter.

The Bottom Line

The live casino setup is not foolproof. A truly sophisticated collusion scheme involving the dealer, the pit boss, and the camera operator could happen. But the cost of discovery is high: permanent revocation of the license, civil liability, criminal charges for the people involved.

Most cheating in gambling happens in unregulated games: private poker rooms, crypto sportsbooks without licensing, underground baccarat. The regulated live casinos are probably your safest bet, not because they are guarded by angels, but because the incentive structure makes cheating more costly than the potential gain.

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